Gadjah Mada international journal of business
Service quality and the meduating effect of corporate image on the relationship between customer satisfaction,antecedents online negative word of mouth, do privat firms outoerfrom soe firms aftwer going, examining
- No. Panggil
- Edisi Vol. 15 No. 2 May-August 2013
- Pengarang
- Penerbit Yogyakarta MM UGM 2013
