Business process management : practical guidelines to successful implementations 3rd edition
John Jeston
Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book�s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM�s interrelationship with organizational management, culture and leadership�BPM is about people as much as processes. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it�s to be successful: augmented and aligned with other management disciplines. This highly anticipated third edition brings Jeston and Nelis� practicable frameworks and solutions up-to-date with the latest developments in BPM, including the application of the frameworks to value-driven BPM.
- No. Panggil 658.401 JES b
- Edisi 3
- Pengarang John Jeston
- Penerbit New York Routledge 2014